CY8CKIT-062-BLE-EAP issue

[GrahamS_21]

I have a customer who has the a PSoC 6 BLE, CY8CKIT-062-BLE-EAP kit

With the latest version of Creator, they cannot program the board.

Kit Prog sees an Arm device but cannot connect to it.

They have installed all the latest available devices from the Tools menu.

Is there a version of Creator they have to use to work with this kit? if so could you link to it here?

[ShipingW_81 · Accepted solution]

Maybe you can try either of below actions:

1. check sw6 on the reverse side of board switched to "PSoC 6 BLE" option.

or

2. switch sw3 to correct mode of Kitprog2 for programming.