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Hi,
I am using CYBLE-214009-EVAL for my development.
In my development, I am using a Android phone (with CySmart APP) to test the device.
It is ok along the development.
In user-trial run, the device cannot connect with iPhone X correctly after several days.
“CYBLE_EVT_GAP_AUTH_FAILED, reason: AUTHENTICATION_TIMEOUT” happens.
HOWEVER, the problem device can connect with other Android phones and even iPhone SE/iPhone 6.
Can anyone help me on the issue?
Is there any way to capture more debug information?
Thanks,
Terry
Solved! Go to Solution.
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Hello Terry,
You may have to check if your PSoC4 BLE component follows the Advertising and Connection parameters guidelines from Apple to have a stable connection with an Apple product. Here's the link:
https://developer.apple.com/library/archive/qa/qa1931/_index.html
Thanks,
P Yugandhar.
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Hello Terry,
You may have to check if your PSoC4 BLE component follows the Advertising and Connection parameters guidelines from Apple to have a stable connection with an Apple product. Here's the link:
https://developer.apple.com/library/archive/qa/qa1931/_index.html
Thanks,
P Yugandhar.
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Will check it. Thanks!