FX3 SuperSpeed Explorer Kit Development Board not working at USB2.0 Port

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Anonymous
Not applicable

Hi everyone.

   

 

   

I have some problem.

   

cuz when i try to JTAG debugging at Explorer Kit. USB2.0 port was not working

   

not show anything...

   

 

   

i try below step.

   

1. insert j4 jumper

   

2. connect Explorer Kit to my computer by usb 3.0 cable

   

3. driver read success ( ' Cypress FX3 USB BootLoader Deevice' )

   

4. connect usb 2.0 cable

   

5. not working, not show anything

   

 

   

when i see user guide. there write down like 'automatically install' and 'trouble shooting' but in that case was driver was pop up at device manager.

   

but in my case, any pop up wasn't show at my computer. so, cant 'automatically install' and cant 'istall ownself'

   

 

   

how can i do?

   

anybody have same problem?

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3 Replies
Anonymous
Not applicable

This happens for me when I connect to a USB3 port.  Try a USB2 port.  (Quite ironic and silly for a USB3 devkit....)

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What is the firmware that you tried here?

Can you try USB Bulk Source Sink provided in the SDK (path: C:\Program Files (x86)\Cypress\EZ-USB FX3 SDK\1.3\firmware\basic_examples\cyfxbulksrcsink) by connecting to USB 2.0 and USB 3.0 port?

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KandlaguntaR_36
Moderator
Moderator
Moderator
25 solutions authored 10 solutions authored 5 solutions authored

Have you followed the JTAG debugging steps mentioned in the EzUsbSuite_UG.PDF provided with SDK (dafault path: C:\Program Files (x86)\Cypress\EZ-USB FX3 SDK\1.3\doc\firmware)?

Have you tried to load any example firmware to the RAM directly using USB boot method using the Control Center Application?

If yes, is the device enumeration fine in this case?

Regards,

Sridhar

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