Issue with respect to communication using the cypress USB interface on windows 10 laptop having a USB 3.0 port

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Anonymous
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We are facing an issue with respect to communication using the cypress USB interface ( CY7C68053-56BAXI) on windows 10 laptop having a USB 3.0 port. We are hoping that you could help us regarding this issue.

The communication stalls at times and this behavior is inconsistent. We tried upgrading the CyUSB3 drivers available on your website for windows 10, 64 bit OS and using the new CyUSB.dll, but this did not seem to solve this issue. Please let us know if this is a known issue and if there is any work-around for this.

Thanks in advance for you time and help.

Regards,

Prasad

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SrinathS_16
Moderator
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Moderator
1000 replies posted 750 replies posted 500 replies posted

Hello Prasad,

Please let us know the Win 10 OS Build and the CYUSB3 driver version that you are using.

Also, please post more details about the issue faced.

Best regards,

Srinath S

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SrinathS_16
Moderator
Moderator
Moderator
1000 replies posted 750 replies posted 500 replies posted

Hello Prasad,

Please let us know the Win 10 OS Build and the CYUSB3 driver version that you are using.

Also, please post more details about the issue faced.

Best regards,

Srinath S

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