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Download a copy of the wiced sense 2 FW from the below link:
Then try this:
1) Press and hold "Reset"
2) Insert USB cable
3) Ensure the two usb-to-serial ports are displayed under Device_Manager\Ports
4) Release "Reset"
5) Do a CLEAN before you compile and download
I used "wiced_sense-BCM920737TAG_Q32 recover UART=COM26" on a sense_2 kit.
Thanks, it worked!
"Reset" is the little hole at the back of the dongle, and you will need a needle or safety-pin to press-and-hold a little button in the package.