Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

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Anonymous
Not applicable

Hi Krishna,

Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10. The both of the parameter is very similar after compared with the spec, is it possible to adjust the software to make it working?

Jennifer Zuo

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1 Solution

Hi Jennifer and Krishna,

The initial access time of the two parts are different.

S29GL128P10FFIS10: 100ns

S29GL128P11FFIS40: 110ns

If your set top box is configured for 100ns access time, it cannot read from S29GL128P11FFIS40 which requires 110ns.

Best Regards,

Takahiro

View solution in original post

10 Replies
Anonymous
Not applicable

Hello Jennifer,

Can you provide more details about the issue you are facing like error you are getting. Are you able to read the device IDs of the flash ?

Thanks,

Krishna.

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Anonymous
Not applicable

Hi Krishna,

The device are not able read the device IDs of the flash after we usedS29GL128P11FFIS40 to replace S29GL128P10FFIS10,S29GL128P10FFIS10 is working for the device. Isthat some quality issue about S29GL128P11FFIS40 or software?

Jennifer Zuo

Hongkong Conception Technology Co.,Ltd

RM#1111,Wangcheng Bldg,Longguang Road,Longhua district ,Shenzhen,China

Tel:86 755 26460096

Mobile: 86 135 0280 2308

E-mail:jennifer.zuo@conceptiontek.com

原始邮件

发件人:gsnscommunity-manager@cypress.com

收件人:Jennifer Zuojennifer.zuo@conceptiontek.com

发送时间:2017年10月17日(周二) 13:15

主题:Re: - Please advise why the set top box cannot bootafter we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

Cypress Developer Community

Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

reply from gsns in Nor Flash - View the full discussion

Hello Jennifer,

Can you provide more details about the issue you are facing like error you are getting. Are you able to read the device IDs of the flash ?

Thanks,

Krishna.

Reply to this message by replying to this email, or go to the message on Cypress Developer Community

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Anonymous
Not applicable

Hello Jennifer,

How many S29GL128P11FFIS40 devices did you test. If all devices are showing the same issue then it might not be device issue.

Please confrim how many devices did you test.

Thanks,

Krishna.

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Anonymous
Not applicable

Hi Krishna,

We used 5pcsS29GL128P11FFIS40 for the 5pcs set top box, 5pcs set top boxes cannot boot.

Thanks,

Jennifer Zuo

Hongkong Conception Technology Co.,Ltd

RM#1111,Wangcheng Bldg,Longguang Road,Longhua district ,Shenzhen,China

Tel:86 755 26460096

Mobile: 86 135 0280 2308

E-mail:jennifer.zuo@conceptiontek.com

原始邮件

发件人:gsnscommunity-manager@cypress.com

收件人:Jennifer Zuojennifer.zuo@conceptiontek.com

发送时间:2017年10月17日(周二) 14:10

主题:Re: - Please advise why the set top box cannot bootafter we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

Cypress Developer Community

Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

reply from gsns in Nor Flash - View the full discussion

Hello Jennifer,

How many S29GL128P11FFIS40 devices did you test. If all devices are showing the same issue then it might not be device issue.

Please confrim how many devices did you test.

Thanks,

Krishna.

Reply to this message by replying to this email, or go to the message on Cypress Developer Community

Start a new discussion in Nor Flash by email or at Cypress Developer Community

Following Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10 in these streams: Inbox

Following gsns in these streams: Inbox

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Hi Jennifer and Krishna,

The initial access time of the two parts are different.

S29GL128P10FFIS10: 100ns

S29GL128P11FFIS40: 110ns

If your set top box is configured for 100ns access time, it cannot read from S29GL128P11FFIS40 which requires 110ns.

Best Regards,

Takahiro

Anonymous
Not applicable

Hi Takahiro,

Thank you for your feedback, is it possible to adjust the speed with a software on the set top box or any better method? So thatS29GL128P11FFIS40 will be applied to the same device.

Jennifer Zuo

Hongkong Conception Technology Co.,Ltd

RM#1111,Wangcheng Bldg,Longguang Road,Longhua district ,Shenzhen,China

Tel:86 755 26460096

Mobile: 86 135 0280 2308

E-mail:jennifer.zuo@conceptiontek.com

原始邮件

发件人:tkuwcommunity-manager@cypress.com

收件人:Jennifer Zuojennifer.zuo@conceptiontek.com

发送时间:2017年10月23日(周一) 11:08

主题:Re: - Please advise why the set top box cannot bootafter we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

Cypress Developer Community

Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

reply from tkuw in Nor Flash - View the full discussion

Hi Jennifer and Krishna,

The initial access time of the two parts are different.

S29GL128P10FFIS10: 100ns

S29GL128P11FFIS40: 110ns

If your set top box is configured for 100ns access time, it cannot read from S29GL128P11FFIS40 which requires 110ns.

Best Regards,

Takahiro

Reply to this message by replying to this email, or go to the message on Cypress Developer Community

Start a new discussion in Nor Flash by email or at Cypress Developer Community

Following Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10 in these streams: Inbox

This email was sent by Cypress Developer Community because you are a registered user.

You may unsubscribe instantly from Cypress Developer Community, or adjust email frequency in your email preferences

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Hi Jennifer,

In general, the host memory controller in SoCs can be configured to adjust access time by software. It depends on the SoC you use. Please refer to the SoCs manual or contact to the SoC vender's support.

Best Regards,

Takahiro

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Anonymous
Not applicable

HiTakahiro,

Could you advise how to set it up?

Thanks,

Jennifer Zuo

Hongkong Conception Technology Co.,Ltd

RM#1111,Wangcheng Bldg,Longguang Road,Longhua district ,Shenzhen,China

Tel:86 755 26460096

Mobile: 86 135 0280 2308

E-mail:jennifer.zuo@conceptiontek.com

原始邮件

发件人:tkuwcommunity-manager@cypress.com

收件人:Jennifer Zuojennifer.zuo@conceptiontek.com

发送时间:2017年10月23日(周一) 12:11

主题:Re: - Please advise why the set top box cannot bootafter we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

Cypress Developer Community

Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

reply from tkuw in Nor Flash - View the full discussion

Hi Jennifer,

In general, the host memory controller in SoCs can be configured to adjust access time by software. It depends on the SoC you use. Please refer to the SoCs manual or contact to the SoC vender's support.

Best Regards,

Takahiro

Reply to this message by replying to this email, or go to the message on Cypress Developer Community

Start a new discussion in Nor Flash by email or at Cypress Developer Community

Following Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10 in these streams: Inbox

This email was sent by Cypress Developer Community because you are a registered user.

You may unsubscribe instantly from Cypress Developer Community, or adjust email frequency in your email preferences

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Hi Jennifer,

The setup must be done in SoC (chipset, or host side, in other words), not in Flash memory. Please ask it to SoC vendor.

Best Regards,

Takahiro

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Anonymous
Not applicable

HiTakahiro,

Can we orderS29GL128P10FFIS10 from yourcompany directly? Because your authorized distributors have no stock and cannot confirm the lead time about this part.

Thanks,

Jennifer Zuo

Hongkong Conception Technology Co.,Ltd

RM#1111,Wangcheng Bldg,Longguang Road,Longhua district ,Shenzhen,China

Tel:86 755 26460096

Mobile: 86 135 0280 2308

E-mail:jennifer.zuo@conceptiontek.com

原始邮件

发件人:gsnscommunity-manager@cypress.com

收件人:Jennifer Zuojennifer.zuo@conceptiontek.com

发送时间:2017年10月23日(周一) 13:42

主题:Reply marked as helpful on Please advise why the set top box cannotboot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

Cypress Developer Community

Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10

gsns marked tkuw's reply on Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10 as helpful. View the full reply

Marked as helpful:

Hi Jennifer and Krishna,

The initial access time of the two parts are different.

S29GL128P10FFIS10: 100ns

S29GL128P11FFIS40: 110ns

If your set top box is configured for 100ns access time, it cannot read from S29GL128P11FFIS40 which requires 110ns.

Best Regards,

Takahiro

Following Please advise why the set top box cannot boot after we used S29GL128P11FFIS40 to replace S29GL128P10FFIS10 in these streams: Inbox

Following gsns in these streams: Inbox

This email was sent by Cypress Developer Community because you are a registered user.

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