CySmart USB Dongle suddenly not workng

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cross mob
Anonymous
Not applicable

I have a CySmart USB Dongle which I get from the Bluetooth Low Energy Pioneer Kit.

I have been using it for more than one year. Today after I connect it to the computer, the CySmart cannot found this dongle anymore. The Status LED on the dongle flash green light rapidly continuously.

What is happening?

Thank you

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1 Solution
Anonymous
Not applicable

Pressing the reset button 5s does not work.

When I plug the dongle into the computer and open the PSoC programmer, I cannot find the dongle in the list of programmer's port. However I can upgrade the firmware of it by selecting the "Utilities" tab. So the problem solved.

View solution in original post

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2 Replies
himam_31
Employee
Employee
50 likes received 25 likes received 10 likes received

Hello,

Can you verify if the device is going to the Mass Storage mode? If yes please switch it back by pressing reset switch for 5 seconds, it comes out of memory mode.

Please have a look at the KBA: Recover CySmart BLE Dongle – KBA220052

Recover CySmart BLE Dongle – KBA220052

Thanks,

Hima

0 Likes
Anonymous
Not applicable

Pressing the reset button 5s does not work.

When I plug the dongle into the computer and open the PSoC programmer, I cannot find the dongle in the list of programmer's port. However I can upgrade the firmware of it by selecting the "Utilities" tab. So the problem solved.

0 Likes