13 Replies Latest reply on Feb 20, 2017 5:41 AM by user_1377889

PSoC Creator crashes during opening project

content.librarian Mar 13, 2017 10:48 PM

Hello,

I have a serious problem with PSoC Creator. When I am trying to open a existed project or create a new one, the PSoC Creator takes too many time to open the text files (*.c & *.h). For example PSoC did take 20 mins to open 3 text files?

I did install / unistall but the problem is still there

Any suggestion?

PS Only one time PSoC gave me the error message described on attached PSF file

Thanks

PSoC_Creator_Crash_Message.pdf 243.4 K

1. Re: PSoC Creator crashes during opening project

user_1377889 Feb 9, 2017 6:58 AM (in response to content.librarian)

Which OS are you running?

Bob
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2. Re: PSoC Creator crashes during opening project

content.librarian Feb 9, 2017 7:23 AM (in response to user_1377889)

Hello Bob

I am running Windows 10
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3. Re: PSoC Creator crashes during opening project

content.librarian Feb 9, 2017 7:24 AM (in response to content.librarian)

I also notices that Windows Events have recorded the Application Hanging with Event ID 1002, & Track Category (101)

Thanks
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4. Re: PSoC Creator crashes during opening project

user_1377889 Feb 9, 2017 10:32 AM (in response to content.librarian)

I would suggest you to get in contact with Cypress directly: At top of this page select "Design support -> Create a Support Case" and ask your question again. You will be helped by a Cypress engineer.

Bob
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5. Re: PSoC Creator crashes during opening project

content.librarian Feb 9, 2017 11:29 AM (in response to content.librarian)

Thanks Bob, I will
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6. Re: PSoC Creator crashes during opening project

AnkitaS_51 Feb 12, 2017 11:00 PM (in response to content.librarian)

Hello ,

Please check the .NET framework version on your system. You need .NET 4.0 or later.
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7. Re: PSoC Creator crashes during opening project

AnkitaS_51 Feb 12, 2017 11:52 PM (in response to content.librarian)

You can use Microsoft .net recovery tool and reset the .net versions installed
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8. Re: PSoC Creator crashes during opening project

cristina.1620416 Feb 14, 2017 11:55 AM (in response to content.librarian)

Hello:

I give me the error message described on attached PSF file, too.

I am running Windows XP.

What can I do?

I can compile, but I can not debugger.

Creator 3.3 -> no work

But Programmer 3.24.2 OK. It's OK only Programmer.



PD: before Creator 3.3 was working OK, suddenly, it is not working

Thanks.
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9. Re: PSoC Creator crashes during opening project

user_1377889 Feb 14, 2017 12:05 PM (in response to content.librarian)

Welcome in the forum, Cristina.

Error message is missing...



Bob
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10. Re: PSoC Creator crashes during opening project

cristina.1620416 Feb 15, 2017 2:34 AM (in response to content.librarian)
Hello, again.

Sorry. This is the error.

One project was working, and then the same project is not working.

I uninstalled Creator 3.3 and I installed again, but it is the same: it is not working.

It seems MiniProg3 is not detected by Creator because there are empty windows ("Select debug target"). Device Manager (XP) is detecting, and Programmer 3.24.2 is detecting and it is ok.

Thanks.

error.doc 402.5 K
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11. Re: PSoC Creator crashes during opening project

user_1377889 Feb 15, 2017 4:10 AM (in response to content.librarian)

I would suggest you to upgrade to Creator 4.0, which will co-exist with your version 3.3. I assume that the more modern versions of PSoC Programmer do not work together with the 3.3. Afaik Creator 4.0 is not qualified for Windows XP.

Bob
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12. Re: PSoC Creator crashes during opening project

AnkitaS_51 Feb 15, 2017 9:52 PM (in response to content.librarian)

Hello Cristina,

Please mention whether you have 64 bit operating system or 32 bit Operating system .
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13. Re: PSoC Creator crashes during opening project

cristina.1620416 Feb 20, 2017 1:37 AM (in response to content.librarian)
32 bit operating system.

If I was working ok with Creator 3.3 and Programmer 3.24.2, and all of projects were debugging. All ok.

Now, that same project is not working with Creator 3.3. But Programmer 3.24.2 is ok.

I have tried to work with Creator 2.2 (I installed it several years ago), the error also appears.

When the error appears, down left in the screen: "Selecting target"

It seems that Creator is not detecting miniprog3. I am sure miniprog 3 is ok.

Menu Tools -> Options -> Port Configuration -> Error2 attachmented (file Error2.doc)

Thanks for your time

error2.doc 187.5 K
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14. Re: PSoC Creator crashes during opening project

user_1377889 Feb 20, 2017 5:41 AM (in response to content.librarian)

Having a workspace with 20 projects is a bit uncommon, I would suggest you to reduce that.

A project that was opened with Creator cannot be opened again using a lower Creator version!

I strongly suggest you to use Creator 4.0 there have lots of improvements made and a few errors corrected.

Keep your programming equipment updated too. Use latest programmer version to update the firmware of kitprog or miniprog3.



Bob
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