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Hi,
I am using Cypress, CY7C68013A-56LFXC and EZ-USB.sys driver version 1.30.0.0. When I connect on some PC's running Windows XP, the device is not recognized. Is this a known issue and is there a fix?
Thanks in advance for any help you can offer,
Camille
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What is the error code you're seeing in device manager and what is the VID/PID being seen in device manager? Migrating to CyUSB.sys available through SuiteUSB would be a great idea.
Regards,
Anand
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I cannot match the device to the driver.
The Device Instance ID is :
USB\VID_0456&PID_B405\5&1F8094F2&0&5
The Hardware IDs are:
USB\Vid_0456&Pid_b405&Rev_0000
USB\Vid_0456&Pid_b405
When I try to point to the ezusb.sys or my .inf file, I get the error "The specified location does not contain information about your hardware."
I don't think migrating to the cyusb.sys will improve my situation if I cannot even force the device to match to a driver. Has anyone else encountered this problem?
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This error message indicates that the inf file does not have your VID/PID added.
Find attached the inf file in which I had added your VID/PID. Try this inf file.
Regards,
Gopal
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Hi Gopal,
Thanks for the .inf file. My .inf file (attached) does have the VID/PID in it. I get the same message using my .inf file or the one you sent me. Always "Cannot Install this Hardware" the wizard cannot find the necessary software. If I try to point to the driver I always get "The specified location does not contain information about your hardware." Any other suggestions?
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Camille,
Are you using a 32-bit or 64-bit XP??
Regards,
Anand
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32-bit.
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Camille,
Please post your inf file here.
I would like to take a look at it.
Regards,
Anand
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Dear All,
I encountered the same issue.
I use wxp 32bit, and when I connected the device to PC, the device manager displays "unknown device". Then I modified the cyusb.inf and tried to load it, it shows that ""The specified location does not contain information about your hardware".
My cyusb.inf file is as the follow:
; Installation INF for the Cypress Generic USB Driver for Windows XP
; Processor support for x86 based platforms.
;
; (c) Copyright 2011 Cypress Semiconductor Corporation
;
[Version]
Signature="$WINDOWS NT$"
Class=USB
ClassGUID={36FC9E60-C465-11CF-8056-444553540000}
provider=%CYUSB_Provider%
CatalogFile=CYUSB.cat
DriverVer=10/17/2011,3.4.7.000
[SourceDisksNames]
1=%CYUSB_Install%,,,
[SourceDisksFiles]
CYUSB.sys = 1
[DestinationDirs]
CYUSB.Files.Ext = 10,System32\Drivers
[ControlFlags]
ExcludeFromSelect = *
[Manufacturer]
%CYUSB_Provider%=Device,NT,NTx86,NTamd64
;for all platforms
[Device]
%VID_04B4&PID_1004.DeviceDesc%=CyUsb, USB\VID_04B4&PID_1004
%VID_04B4&PID_8613.DeviceDesc%=CyUsb, USB\VID_04B4&PID_8613
;for windows 2000 non intel platforms
[Device.NT]
%VID_04B4&PID_1004.DeviceDesc%=CyUsb, USB\VID_04B4&PID_1004
%VID_04B4&PID_8613.DeviceDesc%=CyUsb, USB\VID_04B4&PID_8613
;for x86 platforms
[Device.NTx86]
%VID_04B4&PID_1004.DeviceDesc%=CyUsb, USB\VID_04B4&PID_1004
%VID_04B4&PID_8613.DeviceDesc%=CyUsb, USB\VID_04B4&PID_8613
;for x64 platforms
[Device.NTamd64]
%VID_04B4&PID_1004.DeviceDesc%=CyUsb, USB\VID_04B4&PID_1004
%VID_04B4&PID_8613.DeviceDesc%=CyUsb, USB\VID_04B4&PID_8613
[CYUSB]
CopyFiles=CYUSB.Files.Ext
AddReg=CyUsb.AddReg
[CYUSB.HW]
AddReg=CYUSB.AddReg.Guid
[CYUSB.Services]
Addservice = CYUSB,2,CYUSB.AddService
[CYUSB.NT]
CopyFiles=CYUSB.Files.Ext
AddReg=CyUsb.AddReg
[CYUSB.NT.HW]
AddReg=CYUSB.AddReg.Guid
[CYUSB.NT.Services]
Addservice = CYUSB,2,CYUSB.AddService
[CYUSB.NTx86]
CopyFiles=CYUSB.Files.Ext
AddReg=CyUsb.AddReg
[CYUSB.NTx86.HW]
AddReg=CYUSB.AddReg.Guid
[CYUSB.NTx86.Services]
Addservice = CYUSB,2,CYUSB.AddService
[CYUSB.NTamd64]
CopyFiles=CYUSB.Files.Ext
AddReg=CyUsb.AddReg
[CYUSB.NTamd64.HW]
AddReg=CYUSB.AddReg.Guid
[CYUSB.NTamd64.Services]
Addservice = CYUSB,2,CYUSB.AddService
[CYUSB.AddReg]
; Deprecating - do not use in new apps to identify a CYUSB driver
HKR,,DevLoader,,*ntkern
HKR,,NTMPDriver,,CYUSB.sys
; You may optionally include a check for DriverBase in your application to check for a CYUSB driver
HKR,,DriverBase,,CYUSB.sys
HKR,"Parameters","MaximumTransferSize",0x10001,4096
HKR,"Parameters","DebugLevel",0x10001,2
HKR,,FriendlyName,,%CYUSB_Description%
[CYUSB.AddService]
DisplayName = %CYUSB_Description%
ServiceType = 1 ; SERVICE_KERNEL_DRIVER
StartType = 3 ; SERVICE_DEMAND_START
ErrorControl = 1 ; SERVICE_ERROR_NORMAL
ServiceBinary = %10%\System32\Drivers\CYUSB.sys
AddReg = CYUSB.AddReg
LoadOrderGroup = Base
[CYUSB.Files.Ext]
CYUSB.sys
[CYUSB.AddReg.Guid]
HKR,,DriverGUID,,%CYUSB.GUID%
[Strings]
CYUSB_Provider = "Cypress"
CYUSB_Company = "Cypress Semiconductor Corporation"
CYUSB_Description = "Cypress Generic USB Driver"
CYUSB_DisplayName = "Cypress USB Generic"
CYUSB_Install = "Cypress CYUSB Driver Installation Disk"
VID_XXXX&PID_XXXX.DeviceDesc="Cypress USB Generic Driver (3.4.4.000)"
VID_04B4&PID_8613.DeviceDesc="Cypress FX2 - No EEPROM (3.01.0000.2)"
VID_04B4&PID_1004.DeviceDesc="Bulkloop Device"
CYUSB.GUID="{AE18AA60-7F6A-11d4-97DD-00010229B959}"
CYUSB_Unused = "."
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Please look at the other thread http://www.cypress.com/?app=forum&id=167&rID=56711 you've created. Let us discuss this over there.
Regards,
Anand