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We have recently added a second custom device using the same FX2 chip as the first. We modified the INF to detect the 2nd device's VID/PID. The problem is we are getting a "Code 38" error in Device Manager (Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory). Is this expected? For a work-around we created a renamed copy of the driver and INF and it appears to be functioning. Is this the design for using multiple devices on a system?
Thanks!
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No. This is not expected.
CyUSB.sys is capable of handling multiple devices at the same time. Please upload your inf file and let us know your PC environment so that we can have a look at what is causing the issue.
Regards,
Anand
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I don't see any issues with the inf file. Did you change the GUID between the 2 inf files i.e. giving rise to a scenario where CyUSB.sys has 2 different GUIDs?
Regards,
Anand
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No, we left the GUID setting the same when we split the INF file into two with the two copies of the driver. Doing this works, but if we can use a single INF file with a single driver file that would be preferred.
Thanks.
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Can you trying using a different PC just to isolate whether this is a system specific issue. I don't find anything wrong with the files. Anyway I'll use this file to see if I'm seeing this issue and update here.
Regards,
Anand
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Anand, it appears to be the OS. We get this error on the target with XPe installed, but not the full XP desktop. Any known issues with XPe?
Thanks!
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We've not tested/support CyUSB.sys with XPe
Regards,
Anand
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Hello,
We have the same problem when adding more then one device of the same type. We have seen the problem on Windows 7 both 32-bit and 64-bit. I have attached the inf-file.
Best Regards
Anders Jalming
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Hi,
Attachment is missing.
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Hello,
Sorry about the delay. I have now attached the INF-file.
br
Anders Jalming
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Hi,
It is still missing. Before uploading the file change file extension to .txt.