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Code 39 error when using CyUSB.sys in Vista 64-bit machine (code 52 in the case of Windows 7)

Code 39 error when using CyUSB.sys in Vista 64-bit machine (code 52 in the case of Windows 7)

Anonymous
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Question: Usage of CyUSB.sys in Vista 64-bit operating system gives Code 39 error (Code 52 in the case of Windows 7). What does this error mean?

 

Answer:

CyUSB.sys downloaded through our website is an unsigned driver. Using it in 64-bit operating system without disabling driver signature enforcement is a possible reason for this behavior.

Following are the steps to disable driver signature enforcement in 64-bit operating system

1.       During boot-up press F8.

2.       In the list of options that appear select “Disable driver signature enforcement”.

Find KB article Why is CyUSB.sys not WHQL signed? for details on why a signed driver is not provided. Find Application note Windows Hardware Quality Lab signing procedure for details on driver signing procedure.

Note: In the case of Windows Vista 64-bit operating system the error message is “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)”

In the case of Windows 7 64-bit operating system it is "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)".

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