CY5682 Mouse and Dongle Do Not Connect When Used for the First Time, Out-of the- Box - KBA98094

Version: **

 

Question: The CY5682 Mouse and Dongle do not connect when used for first time out of box and the blue LED on the dongle remains in the ‘breathing’ state. How do I fix this problem?

 

Answer:

 

CY5682 Mouse and Dongle must be paired before they can be used together. It is a one-time activity. Do the following to pair them:

  1.   Plug the dongle into a PC.
  2.   Put the dongle in pairing mode by pressing the ‘User’ button on the dongle. The blue LED on the dongle shows a fast breathing effect.
  3.   Power on the mouse and put the mouse in pairing mode by pressing the ‘Connect’ button on the bottom side of the mouse. The orange LED on the touch mouse shows a slow-breathing effect.  

       Once mouse enters the pairing mode, the pairing process will be triggered automatically. On successful pairing, the orange LED on the touch mouse stays on for five seconds and then switches off, while the blue LED on the dongle will glow continuously.

     

       If the pairing was successful, you will be able to operate the mouse.

  4.   Repeat steps # 1 to # 3 if the pairing was not successful