Broker Letter.

Question: Will Cypress provide support on Cypress part purchased from unauthorised channel.

 

Answer:

Please see the attached Broker letter for more information for Cypress parts pruchased from unauthorised channel.

Cypress cannot and does not warrant nor accept returns of product purchased through any unauthorized channel, as we cannot guarantee their capability of ensuring the quality of this product. We have in the past encountered several instances where parts our customers have received from brokers experienced very high failure rates. Therefore, it is incumbent upon our customers to be extremely careful when purchasing through such channels.